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Gateway Management in VOS – Routing and Period Control

Routing Gateway in VOS3000 -Advanced Settings

Mapping Gateway in VOS3000 Softswitch – 1

Class 5 VoIP Softswitch from VoIPSwitch

Posted by Saiful ⋅ December 22, 2013 ⋅ Leave a comment

This is a review post about the Class 5 VoIP Softswitch from VoIPSwitch.com. VoipSwitch’s all-in-one solution is a complete suite of SIP network elements for VoIP carriers on a single platform. This platform enables service providers to build scalable and reliable VoIP services which can range from small single server deployments to cluster solutions handling thousands of concurrent sessions.

VoipSwitch also comprises a set of functions encapsulated in the term Business Support System / Operation Support System (BSS / OSS). Their role is to provide users billing, charging, provisioning, management and other supporting utilities.

The SIP protocol defines several functional components. These functional entities can be implemented as a separate server, or the same server can perform multiple functions. VoipSwitch’s class 5 softswitch acts as:

Proxy server: Performs call routing, authentication, authorization and address resolution.

Registrar server: User Agents register their location with a registrar server, which places that information into a location database. A registrar server responds to location requests from other servers.

Location server: This server maintains the location database for registered User Agents.

Back-to-back user agent (B2BUA): This server acts as a User Agent server and client at the same time. It terminates the signaling from the calling client and then initiates signaling to the called party. B2BUAs are allowed to change the content of requests, giving them more control over the call parameters.

Presence server: This server gathers presence information from Presentities and subscription information from Watchers, and sends status notifications.

VoipSwitch enables the following:

The solution’s target market is wholesale carriers, ISPs, MVNOs, Telecoms, and OTT providers.
Cutting edge retail services from Calling cards through Callback to Callshops.
Next generation residential telephony with VoIP Portal and Provisioning for devices
Mobile VoIP with Rich Communication Suite for smartphones and tablets.
Feature-rich Unified Communication/PBX system in the cloud for your enterprise customers.
Multilayered ownership structure to support your reseller/partner channels and networks of sales agents

Some Special Features of VoIPSwitch:

Multilayered Account Structures:

Provider
Reseller Level
Agents

System:

Call Control Functions
Billing System
Provisioning
User Management

User Experience:

Self Care Portal
Online Payments
Mobility
Rich Communication

For Customers:

Carriers – Termination, SIP Trunks
Business – Unified Communication
Retail – Residential VoIP, RCS Mobile VoIP, Calling Cards

For further details please visit the website: VoIPSwitch.

other related posts:

VoIP Product from REVE Systems – iTel Switch Plus

Retail and Wholesale VoIP using gPlex Softswitch

VOS3000 Softswitch – For Carrier Class VoIP Platform

Retail and Wholesale VoIP using gPlex Softswitch

Posted by Saiful ⋅ December 21, 2013 ⋅ 2 Comments

This post is about another branded Softswitch for VoIP call handling called gPlex. gPlex is a comprehensive and scalable VoIP Softswitch. It enables establishment of secure and reliable VoIP networks, which can be used in both retail and wholesale VoIP platform.

Retail VoIP Soft Switch:

Hosted gPlex Softswitch for retail service is a cost effective alternative to acquiring expensive carrier grade softswitch. The service is offered in sizes ranging from 100 to 1000 channels. It comes with user-friendly web-interface enabling flexible routing, real-time monitoring and offers reliable billing. Users may operate hosted gPlex®Softswitch even using an Internet enabled cell phone.

Some Features of gPlex Hosted Retail Softswitch:

Customize the switch according to your taste, Branding the switch with your Logo, Header and Footer branding, Colorful themes for your switch.
99.9% uptime
Easy user-friendly web interface
Centralized login panel for all the users
Talk time and Balance IVR
Calling card module option
Redundant IP network in hot-standby mode and Redundant power supply with dual power drop
Unlimited rate plan and Multi level rate editing
Active calls status
Live console
Intelligent routing
Multiple routing to same IP
Reseller level up to 4
Hourly traffic report
Real-time ASR, ACD, PDD
Registration graph
Channel utilization graph
Support CSV format rate sheet modification & upload

Wholesale VoIP Softswitch:

You can handle up to10000 Calls on a single platform using gPlex Wholesale Softswitch. gPlex GEEK 10000 is specially designed for Carrier-class VoIP operators. GEEK is a powerful combination of scalability and rich functionality, bringing revenue-generating opportunities to carriers globally. In addition to all the carrier grade features, its firewall control option & Multi-level permissions for user’s access to the system makes it most secured integrated system so far.

Some Features of gPlex Hosted Wholesale Softswitch:

Easy user-friendly web interface
Call Origination and Termination under same platform
Can handle up to 10,000 Concurrent Calls (CC)
Active calls status
Transparently protocol conversion
Media servers update without interruption
Multi-level permissions for user’s access to the system depending on user’s profile
Live console and Hourly traffic report
Built in firewall control option
Intelligent routing and Multiple routing to same IP
Real-time ASR, ACD, PDD
Channel utilization graph
Support CSV format rate sheet modification and upload

Some special Features:

Supported Protocols:

SIP v.2.0 (RFC 3261, RFC 4566)
H.323 v.6 (H.245 v.13, H.225 v.6)
Transparently protocol conversion

Codecs in Pass through mode:

g729(a,b,ab)
g723(5.3,6.3)
g711(u-law,a-law)

Proxy:

Full proxy mode (topology hiding)
No proxy mode (signaling only)

Authorization:

By Static Public IP and prefix

Reports:

Real time CDR’s monitoring (ASR, ACD)
Different Filtering options
Export to excel or csv format
Call and traffic view

Statistical reports based on:

routes / clients
providers
hours (days, weeks, month)

Configuration and administration:

Billing update without call interruption
Media servers update without interruption
WEB-based interface
Multi-level permissions for user’s access to the system depending on user’s profile

Other:

Built in firewall control option.

Thanks a lot for reading this, for further details please visit the web portal of gPlex Softswitch provider.

other related posts:

VoIP Product from REVE Systems – iTel Switch Plus

Class 5 VoIP Softswitch from VoIPSwitch

VOS3000 Softswitch – For Carrier Class VoIP Platform

VoIP Product from REVE Systems – iTel Switch Plus

Posted by Saiful ⋅ December 20, 2013 ⋅ 6 Comments

This post is a review post about one of the VoIP Softswitch in the market from REVE Systems, called iTel Switch Plus. Based on the information provided on their site: iTel Switch Plus is a comprehensive and dynamic carrier grade solution through its most significant innovation from REVE Systems. ITel Switch plus is a brand which can be used in both retail and wholesale VoIP platform. It provides exclusive solution for the global VoIP industry by keeping the market situation and the business need.

Integrated billing, Multi-level reseller support, easy end user interface and class 4 & 5 softswitch features are some of the exiting features of iTel Switch Plus. This softswitch has other important attributes such as reporting and monitoring tools, enhanced multi-tier security, distributed architecture, supporting multi-model origination devices and termination options. Due to these features, iTel Switch Plus becomes an ideal platform for all ITSP’s who want to provide service to retail consumers for their customer needs. The iTel Switch Plus platform has been designed to meet the highest needs of carriers with multiple termination routes and has enough versatility to be used for traffic origination across calling card, call shop, IP devices, PC softphones (PC2Phone), DID’s and mobile VoIP applications.

Features of iTel Switch Plus SoftSwitch:

Switch and Reseller Partitioning:
iTel Switch Plus has the switch partitioning option. By using this tool user can create multiple new switch by dividing the existing one which makes the softswitch more versatile. In case of Switch partitioning, administrator can make partition of the softswitch and can distribute a brand new switch to his clients. Moreover in Reseller Partitioning, administrator can create a new customized billing interface for his resellers.

Advance Routing Management:
iTel Switch Plus offers flexible routing between VoIP networks with reliability and high scalability. iTel Switch Plus supports various routing systems including Priority Base Routing, Time Base Routing, Loss Less Routing, Quality Base Routing, Percentage base routing, Quality Base LCR routing, Least Cost Routing, Error Code Base Routing, Port capacity Base Routing, Translation Base Routing and many more.

Multi Layered Security:
iTel Switch Plus is powered with two levels of protection- primary and secondary. The primary protection is an IP and Password based authentication that restricts any kind of unauthorized IP access on the network. The secondary layer protection is the use of the iTel Security device, it is an electronic device, which generates a One Time Password (OTP) or security code, required to be entered, at the time of logging in to iTel Switch Plus. This ensures more security of the owner.

Fastest Call Connectivity:
iTel Switch Plus is the fastest class 4 softswitch, class 5 softswitch which allows instant connectivity on VoIP calls. This helps you offer better call quality to your end users, which can potentially increase your calling minutes phenomenally, thereby helping you to get ahead of your competitors.

Create ‘N’ level of resellers:
Generally, most softswitch in the VoIP market allows two or three levels of reseller’s creation. iTel Switch Plus on the other hand gives you the flexibility to create ‘N’ level of VoIP reseller at any level, you can offer level-1,2 3,4 … to your clients. Moreover user can also restrict the level if they want.

Single PIN for all call origination devices:
iTel Switch Plus makes it possible for end users to transfer balances from their account to others under the same reseller. The facility is user-friendly and does not require the involvement of the reseller in the process. The transferor can transfer the whole or part of their balance to any other PIN and this transaction can be done any number of times, without any limitation and subject to availability of balance in the PIN.

Runs behind NAT or on private IP:
In association with iTel Byte Saver (REVE’s proprietary technology), iTel Switch Plus can work behind NAT (Network Address Translation) or private IP. So VoIP service providers now can make sure that their service is available in blocked or firewalled networks.

Never Go Negative (NGN):
NGN is a next generation billing feature that intelligently prevents user account balance from going negative. This feature of the SIP softswitch is specially developed in order to prevent the losses incurred by many resellers.

Supports International Mobile Top Up:
Mobile Top Up on iTel Switch Plus enables m-commerce on IP Networks and is first of its kind initiative in the VoIP industry. Mobile Top Up (MTU) on iTel Switch Plus enables VoIP softswitch service providers with international Mobile Top Up facility. Being a service provider, now you can recharge any mobile number from any location using the same PIN which you use for other call origination devices (PC to Phone, Mobile Dialer, Call back Dialer etc).

Protocol conversation:
It’s time to say goodbye to single protocol supported switch. iTel switch has the provision to translate SIP to H323 protocol and H323 to SIP.

Advanced client and Rate Plan Management:
iTel Switch Plus is loaded with advanced client and rate plan management facilities. By using this module, users will enjoy in making different retailer and wholesaler and also assign them different originating and terminating rate plan.

Organized Monitoring Facility:
iTel Switch Plus is designed from an administrator’s point of view. iTel Switch Plus has the radical monitoring facilities which helps the administrator take any decision.

Can trace all billing activities:
iTel Switch Plus is superior than any other softswitch because our system can trace all billing activities. Its help track changed, updated, and deleted information by any other existing user.

Behavior Based Alarm System:
iTel Switch Plus conveys behavior based alarm to admin in case of any emergency situation occurred by server based, security based, revenue based and performance based.

Supports IVR in multiple languages:
iTel Switch Plus supports IVR (Interactive Voice Response) in multiple languages such as English, Bangla, French, Spanish, Turkish, Arabic etc, use can hear their remaining balance.

PIN to PIN calling and balance transfer facility:
‘iTel Switch Plus allows service providers to handle PIN-to-PIN incoming calls and also facilitates peer-to-peer calling among resellers. iTel Switch Plus makes it possible for end users to transfer balances from their account to others under the same reseller.

Thanks a lot for reading this post, please visit the web portal of the provider of iTel Switch Plus – REVE Systems.

other related posts:

Retail and Wholesale VoIP using gPlex Softswitch

Class 5 VoIP Softswitch from VoIPSwitch

VOS3000 Softswitch – For Carrier Class VoIP Platform

Mapping Gateway in VOS3000 – Part 2

Posted by Saiful ⋅ December 19, 2013 ⋅ Leave a comment

This post is about Mapping Prefixes, Period control and Advanced options in VOS3000 Softswitch. Links of other tutorial posts are at the below of the post.

Mapping Prefixes:

Prefixes of the caller number:

Allow: Prefixes of the caller numbers allowed to pass through (left blank to allow all numbers)
Disallow: Prefixes of the caller numbers disallowed to pass through
Only one of the “Allow” and “Disallow” options can be chosen

Prefixes of the called number:

Allow: Prefixes of the called numbers allowed to pass through
Disallow: Prefixes of the called numbers disallowed to pass through

Rewrite Rules for the caller number: Rewrite Rules for the caller number when called out through this gateway..
Rewrite Rules for the called number: Rewrite Rules for the called number when called out through this gateway.

Timing – Period Control:

Timed Rewrite Rules:

Starting time: Time when the substitution rule comes into effect
Expiration time: Time when the substitution rule expires

Mode:

The called: The substitution rule applies to the called number
The caller: The substitution rule applies to the caller number
Substitution rule: The content of the rule

Period Call Restrictions:

Starting time: Time when the rule comes into effect
Expiration time: Time when the rule expires

Operations:

Disallow: Disallow operations for the matched prefixes
Allow: Allow operations for the matched prefixes

Mode:

The caller: Matches the prefixes of the caller numbers
The called: Matches the prefixes of the called numbers
Prefix: The prefix of the number. Multiple prefixes can be specified, separated by commas.

Timed number of channels:

Starting time: Time when the rule comes into effect
Expiration time: Time when the rule expires
Number of channels: The maximum number of channels allowed for this period of time

Advanced Settings:

H323:

Error message replacement: Specify the error message sent to the mapping gateway when the call cannot be established.
Q931 Progress Indicator: See the standard reference for H323.

SIP:

Response address: See the descriptions in the post about routing gateways management.
Request address: See the descriptions in the post about routing gateways management.
G729 negotiation: See the descriptions in the post about routing gateways management.
Error message replacement: Specify the error message sent to the mapping gateway when the call cannot be established.
Remote back-ringing method.
Authentication method.

DTMF:

DTMF reception: Specifies the way by which DTMF signals are received. The “All” option is recommended, which asks the system to accept all kinds of DTMFs. Once a certain kind of DTMF is received, this channel will accept the same kind of DTMFs only, thus effectively avoiding duplicate receptions.
Payload: The payload value in RTP, for the DTMF of the RFC2833 mode.
DTMF (H323) sending: It is set to “Auto” by default, indicating that the system would determine the best way to send DTMFs based on the receiver’s capacity. If the receiver provides no capacity set, the system will send according to the default mode. The RFC2833 mode can only be specified for media proxy.
DTMF (SIP) sending: It is set to “Auto” by default. The details are the same as those of “DTMF (H323) sending” described above.

IP address: See the descriptions in “Supplement settings”
Account number: The number of the billing account for this mapping gateway.
Account name: The name of the billing account for this mapping gateway.
Password: The password used for dynamic registration, which is also the password used for Web query.
Memo: Comments on this gateway.

Thanks a lot.

Gateway Management in VOS – Routing and Period Control

Routing Gateway in VOS3000 -Advanced Settings

Mapping Gateway in VOS3000 Softswitch – 1

Mapping Gateway in VOS3000 SoftSwitch – 1

Posted by Saiful ⋅ December 18, 2013 ⋅ 2 Comments

Mapping Gateway is another important option need to maintain correctly. This post is usually describe General settings under mapping gateway option in VOS3000 softswitch.

Double-click on the “Navigation” and go to “Service management” go to “Gateway management” and go to “mapping gateways”. Spreadsheet item will appear on the right side screen.

Spreadsheet items:

Gateway ID: The unique ID of the device, used for the authentication of dynamic gateways. For static gateways (usually relay gateways), the only requirement is that their IDs do not conflict with one another.

Restriction type:
No restriction: No restrictions to the terminal
Call-out barring: The terminal is not allowed to call out
Call-in barring: The terminal is not allowed to be called
Barring all calls: The terminal is denied from any service

Authorization type:

When a call is initiated by this number, this type will be compared with the “Rate Type” of the rate. If the “Rate type” of the matching rate has higher precedence than the type specified here, the call will be denied. (The precedence of authorization is: International call – National call – Local call – net call.

Number of channels: The number of concurrent calls allowed by the gateway
Priority number: In the static mapping mode, if tunnels with the same IP address exist, gateways will be selected according to their priority numbers.

Softswitch: Specify the MBX used by this routing gateway.

Supplement settings.

General / Normal

Gateway type:

Dynamic: Registration is required.

Static: Gateway mapping is achieved directly through IP addresses.

IP addresses: IP addresses of mapping gateways. Multiple addresses can be specified, separated by commas.

Proceeding timeout: The maximum time waited after the call has reached the gateway. If the connection has not been establish within the time limit, the system server will send a reject signal to the mapping gateway. Set “0”to indicate that there is no proceeding timeout.

Encryption key: The encryption key for the encryption of connections between VOS platforms. In this case, an encryption port must be used for signaling, which, by default, is 3720 for H323 and 5070 for SIP.

Media proxy:

Auto: Let the system decide whether enable media proxy (Recommended)
On: Always enable media proxy
Off: Always disable media proxy

Billing according to binding numbers: Billing according to the account that the caller belongs to, instead of the setting of the gateway itself.

Legal lengths of the caller number: The lengths of the caller numbers allowed to pass through the gateway (e.g. fill in “11, 14” to allow numbers of 11 digits or 14 digits only).
Note: Left blank to allow numbers of all length to pass through, and fill in“0” to allow no numbers to pass through.

Legal length of the called number: The lengths of the called number allowed to pass through the gateway.

Thanks a lot.

Gateway Management in VOS – Routing and Period Control

Routing Gateway in VOS3000 -Advanced Settings

Routing Gateway in VOS3000- Advanced Setting

Posted by Saiful ⋅ December 13, 2013 ⋅ Leave a comment

This post is about Routing Settings and Advanced setting settings of under Routing Gateway of VOS3000 Softswitch. Click to read other related posts at the below of this post.

Routing Settings (national services):

Automatically adding area codes for mobile phones: It needs the support from the “Area of mobile phones” function, and is disabled by default. When enabled, area codes will be added to all mobile phone numbers passing through this gateway. Users can also enable this function for mobile phone numbers from certain areas and disable it for those from the rest of the areas.

Mobile phone area restriction: Specify the criteria for the caller to call a certain number (e.g. allowing “025:021” means numbers starting with “025” can only call numbers starting with “021”, and disallowing “*:*” means the caller number and the called not should not be the same, i.e. the caller cannot call itself).

Local call restriction: Specify whether numbers in a certain area can call the numbers in the same area (e.g. allowing “025” means that only numbers in the “025” area are allowed to make locals calls, i.e. to call other numbers in the “025”, while numbers in other areas are not allowed to do so).

The caller number restriction: Restricts the range of the caller numbers. Details are the same as the “The called number restriction” described below.

The called number restriction: It needs the support from “Areas of mobile phones” and “City codes” functions. When enable, only numbers that have passed standard validations can pass through this routing gateway, so that invalid numbers will be effectively prevented from occupying the relays.

Advanced settings in Routing Gateway:

H323:

Error message replacement: Specify the error message sent to the mapping gateway when the call cannot be established.

Q931 Progress Indicator: See the standard reference for H323.

SIP:

Response address: See the descriptions in “routing gateways”.

Request address: See the descriptions in “routing gateways”.

G729 negotiation: See the descriptions in “routing gateways”. Error message replacement: Specify the error message sent to the mapping gateway when the call cannot be established.

If user authentication is specified for this gateway, it can be configured here.

DTMF:

DTMF reception: Specifies the way by which DTMF signals are received. The “All” option is recommended, which asks the system to accept all kinds of DTMFs. Once a certain kind of DTMF is received, this channel will accept the same kind of DTMFs only, thus effectively avoiding duplicate receptions.

Payload: The payload value in RTP, for the DTMF of the RFC2833 mode.

DTMF (H323) sending: It is set to “Auto” by default, indicating that the system would determine the best way to send DTMFs based on the receiver’s capacity. If the receiver provides no capacity set, the system will send according to the default mode. The RFC2833 mode can only be specified for media proxy.

DTMF (SIP) sending: It is set to “Auto” by default. The details are the same as those of “DTMF (H323) sending” described above.

IP address: See the descriptions in “Supplement settings”.

Account number: The number of the billing account for this mapping gateway.

Account name: The name of the billing account for this mapping gateway.

Password: The password used for dynamic registration, which is also the password used for Web query.

Memo: Comments on this gateway.

Other operations:

Double-click the content of “Account name” to open the account management page for this account.

Right-click menu:

Current sessions: Open the list of “Current sessions” for this gateway.

Status monitor: Monitor the gateway status and show the connection information of this gateway in the “Gateway status” page.

Connection analysis: Open the “Connection analysis” sheet for this gateway.

Interruption analysis: Open the “Interruption analysis” sheet for this gateway.

Thanks a lot for reading this post. See below to other tutorials.

Gateway Management in VOS – Routing and Period Control

Routing Gateway Management in VOS – 1

Posted by Saiful ⋅ December 11, 2013 ⋅ 1 Comment

Management Routing is very essential for any kind of soft switches. Perfect routing is necessary for passing the call through. This post is about how to add and manage Routing Gateway option in VOS3000 softswitch.

Double-click on “Navigation” go to “Service management” go to “Gateway service” than “Routing gateways”. The spreadsheet item will appear.

Spreadsheet items:
Gateway ID: The unique ID of the device, used for the authentication of dynamic gateways. For static gateways (usually relay gateways), the only requirement is that their IDs do not conflict with one another, it should be unique.

Gateway prefix: When the number being called is not registered in the system, the call will be routed only to gateways which match the prefix specified here. Multiple prefixes can be specified, separated by commas. Different gateways can be designated with the same prefix. When conflict occurs, the gateway will be chosen according to following numbers (the smallest comes first): Priority number, the ratio of the number of current calls to the number of channels, the number of historical calls and the gateway ID.

Prefix mode (for routing gateways only):
Carry through: Shorter prefixes will be tried if the routing gateway matched by this prefix cannot deliver the call.

Terminate: No more prefixes will be tried if the routing gateway matched by this prefix cannot deliver the call.

See the below Example:

If the prefix mode of “gw.101-t-err” is set to “Terminate”, the prefixes being tried for the number “90080001” will be “gw.101.-t-err” and “gw.103” in order.

If the prefix mode of “gw.101-t-err” is set to “Carry through”, while others remain the same, the prefixes being tried for the number “90080001” will be “gw.101-t-err”, “gw.103”, “gw.102”, and “gw.101-t” in order.

Softswitch: Specify the MBX used by this routing gateway.

Supplement settings of the gateway.

General:
Type of the gateway
Dynamic: Registration is required before use.

Static: No registration is required. These are usually relay gateways (i.e. routing gateways). Static IP addresses and ports can be specified for them.

Media proxy: See the descriptions in “Phone management” than “Supplementary services”.

Encryption key: The encryption key for the encryption of connections between VOS platforms. In this case, an encryption port must be used for signaling, which, by default, is 3720 for H323 and 5070 for SIP.

Signal timeout: The longest time for the call to be stayed in the signaling status. When the timeout is exceeded, the system will switch a gateway if it is in the “Setup” or “Call Proceeding” status, and will hang up the call if it is in the “Alerting” status.

Legal lengths of the caller number: The lengths of the caller numbers allowed to pass through the gateway (e.g. fill in “11, 14” to allow numbers of 11 digits or 14 digits only).

Note: Left blank to allow numbers of all length to pass through, and fill in “0” to allow no numbers to pass through.

Legal length of the called number: The lengths of the called numbers allowed to pass through the gateway.

IP address: See descriptions in the “Supplement settings”

Password: The password used for gateway registration, which is also the password used for Web query.

Memo: Comments on the gateway

Billing account number: The billing account charged when the gateway is called

Billing account name: The name of the billing account

Billing account balance: The balance of the billing account

Thanks a lot for reading.

read other related posts:

Gateway Management – Routing and Period Control

Routing Gateway in VOS3000 – Advanced Settings

How to create Agent Account in VOS3000

Posted by Saiful ⋅ December 10, 2013 ⋅ Leave a comment

An Agent account is different from an ordinary account, in that there are accounts belonging to agent accounts. Once an account becomes an agent account, it will occur in the navigation tree. Double-click the agent account in the navigation tree to open the “sub account management”.

(Use the filter “Direct affiliation” and “All accounts”, respectively, to show the directly sub accounts and all direct and indirect affiliations of the account).

Billing:
Phones, gateways and PSTN numbers will be charged according the account they currently belong to. If the number being called does not match any rate, the call will be terminated. And the cause of such termination will be shown in CDR. When the account belongs to other accounts, the call will cause the agent account to be charged according to its own rate (this backtracking process ends up at accounts that belong to no other accounts). If the billing turns the account or any of its agent accounts into “disabled” status, the phones, gateways and PSTN numbers will no longer be able to make calls.

User management:
Double-click “Navigation” than “System management” than “User management”.

Spreadsheet items:
Login ID: The ID used to login.
Login Password: The login password
User name: The name of the user

Select User type:
Agent: Users that are only allow viewing the accounts, rate policies and service packages.

Authorization management:
Double-click on “Navigation” than “Account management” than Select an account than Click on ”Authorizations” in the right-click menu.

Operation details of and Agent account:

Authorizations:
Add / Delete / Modify Account: The right to create, delete or modify accounts.
Add / Delete / Modify Phone: The right to manipulate phones belonging to the account.
Delete / Modify Phone Card: The right to manipulate phone cards belonging to the account.
Add / Delete Gateway: The right to manipulate gateways belonging to the account.
Modify Gateway Information: right to modify information about gateways except capacity.
Modify Gateway Capacity: The right to modify the number of lines.
Payment For This Account: The right to perform payment for the current account (including changing the amount of overdraft).
Payment for Sub Accounts: The right to pay for the sub accounts.

This function is usually used to facilitate agent development. An agent user can have an agent-typed account in the system. Administrators can create one or more accounts for them, limiting their rights to recharge their own account, yet granting them authorizations to add new accounts, phones and gateways, and to recharge their sub accounts. The agent can create new accounts for its sub-agents. The agent account can only manipulate its sub accounts.

Note that, accounts created by agent accounts must be designated to an agent account, and the creator must have the authorization to manipulate the designated agent account. Users logged in with an agent account can only see those accounts that authorized to the agent. This restriction applies to all account-related operations.

Thanks a lot for reading this post.

read other related posts:

Gateway Management – Routing and Period Control

Routing Gateway in VOS3000 – Advanced Settings

Account Management – How to add an Acount in VOS3000

Posted by Saiful ⋅ December 9, 2013 ⋅ Leave a comment

Creating ordinary account / carrier account is easy in VOS3000 Softswitch. This post is about how to create a carrier account in VOS.

How to start:
Double-click in the “Navigation” and then “Account management”. The Spreadsheet item will be appear.

Spreadsheet items:
Account number: The unique identification of the account. This number must be unique and cannot be modified once the account is created.

Account name: The name of the account (such as the full name of the user or you decide).

Balance: The current balance of the carrier account, balance can be added clicking on the right button.

Maximum credit: The maximum allowed credit of the account (Over Draft limit).

Billing Rate: The rate policy rate group the account belongs to.
Daily consumption: The consumption of the carrier account today.
Number of gateways: Non-editable. The number of gateway’s for this account. Double-click to enter the gateway management page for this account.

Number of phones: Non-editable. The number of phone’s in this account. Double-click to enter the phone numbers management page for this account.

Number of cards in use: Non-editable. It shows the number of phones bound to this account.

Number of packages: Non-editable. It shows the number of packages purchased by this account.

Package status: Non-editable. The number of package’s subscribed by the carrier account.

Agency / His Agent: The “Account number” of its parent account. The parent account must exist. Upon designation, the parent account will become the “Agent” type.

User information: Information about the user. You can change by click on the “Edit”.

Account type: Define the type of account, “Account” or “Agent”. Non-editable when an account has sub-accounts, it automatically becomes an agent.

Balance type: Options include “ordinary account”, “card account” and “balance account”.

Memo: Make your own Comments about the account.

Account status: Select “Normal” or “Locked”.

Expiration date: The expiration date of the account.

Date of creation: Non-editable. The date is when the account is created.

Other operations:

Double-click the number at “Number of gateways” to enter the “Gateway management” page for the account.

Double-click the number at “Number of phones” to enter the “Phone number management” page.

Double-click the number at “Number of cards in use” to enter the “Card management” page.

Double-click the number at “Number of packages” to manage the packages subscribed by the account.

Double-click the number at “Package status” to edit the current package of the account.

Right-click menu:
Disable account: Disable the account and all its sub accounts. Phone numbers belonging to these accounts will not be able to make phone calls.

Enable account: Enable the disabled account.

(If an account is deleted, phone numbers belonging to that account will belong to no account).

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